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Frequently Asked Questions - Interior Design & Commercial Renovation in Malaysia
Common Questions About Choosing an Interior Design Company
At Elpha Metrics, we believe an informed client is our best client. We encourage prospective clients to ask us hard questions, about our warranty terms, our site management approach, our material sourcing process, and our track record with similar commercial projects.
How do I know if an ID company is the right fit for my project?
Look for relevant project experience, transparent quotations, and a clear project management process. Always review past projects and ensure costs are itemised.
What does a commercial fit-out cost in Malaysia?
Typically RM80–RM150/sqft for offices, and RM180–RM350+/sqft for retail or F&B, depending on design complexity. We provide detailed, itemised quotations.
How long does a commercial renovation take?
A 1,000 sqft office fit-out usually takes 6–10 weeks. Larger or complex projects take longer, with timelines clearly planned and tracked.
Do you handle both commercial and residential projects?
Yes. We specialise in commercial fit-outs (office, retail, F&B, kiosks) and also provide full residential renovation with design, build, and 3D visualisation (design fee applies).
How much does a residential renovation cost in Malaysia?
Costs vary by size and scope. A basic condo renovation starts from RM50,000–RM80,000, mid-range RM80,000–RM150,000, and premium projects can exceed RM200,000. Elpha Metrics provides clear, itemised quotations with no hidden costs. no hidden costs, no surprises.
Can I see a 3D design before the renovation starts?
Yes. We provide detailed 3D visualisations so you can review and refine the design before any work begins. A design fee applies, but it will be fully rebated if you proceed with Elpha Metrics for the project.
How long does a residential renovation take?
Partial renovations take 4–6 weeks, while full renovations typically take 8–14 weeks depending on scope. We provide a clear schedule and manage progress closely.
What is included in your commercial fit-out service?
A full turnkey service covering design, drawings, procurement, M&E works, carpentry, flooring, signage, and final handover – all managed by one project team.
Do I need renovation permits? Will you handle it?
Yes, permits are usually required. We handle all submissions and approvals for both commercial and residential projects.
What is the payment structure?
Milestone-based payments: deposit, progress stages, and final payment upon completion. No full upfront payment.
What warranty do you provide?
We offer a 6-monnth workmanship warranty, plus manufacturer warranties for supplied products.
Can you renovate while the space is still in operation?
Yes. We manage phased renovations to minimise downtime, with proper planning and site control.
How do I get started?
Contact us for a free consultation. We’ll assess your project, provide a budget estimate, and guide you through the next steps.